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Please consult the web for updates that may occur during the year.

CIS8009 Management of Business Telecommunications

Semester 1, 2019 Online
Short Description: Management of Business Telecom
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Management and Enterprise
Student contribution band : Band 2
ASCED code : 020113 - Networks and Communications
Grading basis : Graded


Examiner: Jianming Yong

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at


Students need to develop a good understanding of current and future trends in telecommunications which has become critical infrastructure in the digital economy. Students must have a good working knowledge of current and emerging telecommunications concepts such as contemporary network standards and protocols, local area networks and wide area networks, wired and wireless networks, Internet, cloud computing and networked applications. Students need to develop the knowledge and skills required to critically evaluate telecommunications technologies and their effective application in organisations to solve real world problems. In the Master of Information Systems (MISP) program, this course provides the foundation knowledge and skills essential for effectively managing network infrastructure.


This course covers some key issues for networks and management in the field of data communications and telecommunications, under three broad headings: enterprise digital infrastructure, using data communications and telecommunications for competitive gain, and the role of management in telecommunications planning. Students will gain a good understanding of contemporary networking infrastructure including networking standards and protocols, networking architectures, business applications and security. Students will identify and evaluate networking infrastructure of existing organisations. Students will specify how the existing networking infrastructure can be improved and what would be ensuing business benefits. Students will also consider how the existing networking infrastructure can accommodate or be adapted for new and emerging technology trends. Students will be assessed in the assignments on their understanding of contemporary networking infrastructure in organisations and their ability to develop network designs that address organisational challenges and opportunities.


On successful completion of this course, students should be able to:

  1. identify and analyse problems associated with the contemporary networking infrastructure
  2. synthesize reasoned arguments for improving existing networking infrastructure for business gain
  3. develop a strategic plan for networking infrastructure
  4. communicate effectively the importance of well-designed network infrastructure and its business application to management.


Description Weighting(%)
1. Business data communications, telecommunications and its history 5.00
2. Business applications of data communications and telecommunications 15.00
3. Voice and data communications for business 20.00
4. Network technologies (topology, protocol, architecture, LAN, WAN) 20.00
5. Internet 20.00
6. Networking infrastructure. 20.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (

Panko, RR & Panko, JL 2019, Business data networks and security, 11th edn, Pearson Education, New York.

Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.
Reading materials will be advised via UConnect during the teaching period.

Student workload expectations

Activity Hours
Directed Study 165.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
RESEARCH PAPER 1 100 25 23 Apr 2019
RESEARCH PAPER 2 100 35 21 May 2019
EXAMINATION 100 40 End S1 (see note 1)

  1. This is a restricted examination. The total working time for the examination is 2 hours. The examination date will be available via UConnect when the official examination timetable has been released.

Important assessment information

  1. Attendance requirements:
    Online: If you are an international student in Australia, you are advised to attend all classes at your campus. For all other students, there are no attendance requirements for this course. However, it is the students' responsibility to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

    On-campus: It is the students' responsibility to attend and participate appropriately in all activities (such as lectures, tutorials, laboratories and practical work) scheduled for them, and to study all material provided to them or required to be accessed by them to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must achieve at least 50% of the total weighted marks available for the course.

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a restricted examination. The only materials that candidates may use in the examination for this course are:
    1. writing materials. These must be non-electronic and free from material which could give the student an unfair advantage in the examination.
    2. an unmarked non-electronic translation dictionary (but not technical dictionary). A student whose first language is not English may take a translation dictionary into the examination room. A translation dictionary with any handwritten notes will not be permitted. Translation dictionaries will be subject to perusal and may be removed from the candidate's possession until appropriate disciplinary action is completed if found to contain material that could give the candidate an unfair advantage.
    3. a calculator which cannot hold textual information (students must indicate on their examination paper the make and model of any calculator(s) they use during the examination).

  7. Examination period when Deferred/Supplementary examinations will be held:
    Any Deferred of Supplementary examinations for this course will be held during the next examination period.

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Referencing in assignments:
    Harvard (AGPS) is the referencing system required in this course. Students should use Harvard (AGPS) style in their assignments to format details of the information sources they have cited in their work. The Harvard (AGPS) style to be used is defined by the USQ Library's referencing guide at