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AVN2103 Airline Operations Management

Semester 2, 2021 Online
Short Description: Airline Operations Management
Units : 1
Faculty or Section : Faculty of Business, Education, Law and Arts
School or Department : School of Business
Student contribution band : Band 4
ASCED code : 080399 - Business Mgt not classified
Grading basis : Graded
Version produced : 27 July 2021


Examiner: Paul Lee

Other requisites

Students are required to have access to a personal computer, e-mail capabilities and Internet access to UConnect. Current details of computer requirements can be found at


Airline operations are defined as the functional areas which are directly associated with the operation of the aircraft and in the provision of services for aircraft operation. All aviation professionals need a thorough understanding of the operational aspects of the airline business. Airline Operations Management is a broadly based course that is designed to cover the range of technical functions within a scheduled airline operation. The course introduces students to each aspect of airline operations and emphasises the integrated nature of operations required to achieve safe and efficient outcomes.


This course provides an overview of airline operations within the highly regulated environment that includes flight operations, flight standards, fleet management, crew training, network operations, cabin crew operations, ground operations and aircraft maintenance. The course will also look at the relevant air transport regulation, air traffic management and appropriate business models. Students will work individually and in small teams to gain an understanding of planning, coordinating, and controlling an airline in the context of a commercial environment.


On successful completion of this course students should be able to:

  1. identify and reconcile competing technical, regulatory and environmental aspects of aircraft operation;
  2. specify airline passenger and freight products;
  3. identify and articulate key airline strategies and business models;
  4. integrate planning and implementation processes between the key disciplines within an airline operation;
  5. apply knowledge of key principles to flight scheduling;
  6. reconcile the competing demands of economic and environmental sustainability.


Description Weighting(%)
1. The regulation of air transport 25.00
2. Business models and aircraft fleet selection 25.00
3. Airport infrastructure and air traffic management 25.00
4. Management perspectives 25.00

Text and materials required to be purchased or accessed

ALL textbooks and materials available to be purchased can be sourced from USQ's Online Bookshop (unless otherwise stated). (

Please contact us for alternative purchase options from USQ Bookshop. (


Reference materials

Reference materials are materials that, if accessed by students, may improve their knowledge and understanding of the material in the course and enrich their learning experience.

Student workload expectations

Activity Hours
Directed Study 126.00
Independent Study 39.00

Assessment details

Description Marks out of Wtg (%) Due Date Notes
ONLINE QUIZ 10 10 12 Aug 2021
ASSIGNMENT 40 40 30 Sep 2021
Examination 50 50 End S2 (see Examination notes below)

Description Marks out of Wtg (%) Notes
EXAM A (MULTIPLE CHOICE) 20 20 (see exam note 1)

Exam Notes
  1. This is a closed examination. The total working time for the examination (parts A and B) is 2 hours. The examination date will be available via UConnect when the official examination timetable has been released.

Important assessment information

  1. Attendance requirements:
    It is the students' responsibility to attend and participate appropriately in all activities scheduled for them, and to study all material provided to them or required to be accessed by them, to maximise their chance of meeting the objectives of the course and to be informed of course-related activities and administration.

  2. Requirements for students to complete each assessment item satisfactorily:
    To satisfactorily complete an individual assessment item a student must achieve at least 50% of the marks. (Depending upon the requirements in Statement 4 below, students may not have to satisfactorily complete each assessment item to receive a passing grade in this course.)

  3. Penalties for late submission of required work:
    Students should refer to the Assessment Procedure (point 4.2.4)

  4. Requirements for student to be awarded a passing grade in the course:
    To be assured of receiving a passing grade a student must obtain at least 50% of the total weighted marks available for the course (i.e. the Primary Hurdle), and have satisfied the Secondary Hurdle (Supervised), i.e. the end of semester examination by achieving at least 40% of the weighted marks available for that assessment item.

    Supplementary assessment may be offered where a student has undertaken all of the required summative assessment items and has passed the Primary Hurdle but failed to satisfy the Secondary Hurdle (Supervised), or has satisfied the Secondary Hurdle (Supervised) but failed to achieve a passing Final Grade by 5% or less of the total weighted Marks.

    To be awarded a passing grade for a supplementary assessment item (if applicable), a student must achieve at least 50% of the available marks for the supplementary assessment item as per the Assessment Procedure (point 4.4.2).

  5. Method used to combine assessment results to attain final grade:
    The final grades for students will be assigned on the basis of the aggregate of the weighted marks obtained for each of the summative assessment items in the course.

  6. Examination information:
    This is a closed examination. Candidates are allowed to bring only writing and drawing instruments into the examination.

  7. Examination period when Deferred/Supplementary examinations will be held:
    Deferred and Supplementary examinations will be held in accordance with the Assessment Procedure

  8. University Student Policies:
    Students should read the USQ policies: Definitions, Assessment and Student Academic Misconduct to avoid actions which might contravene University policies and practices. These policies can be found at

Assessment notes

  1. Referencing in assignments:
    APA is the referencing system required in this course. Students should use APA style in their assignments to format details of the information sources they have cited in their work. The APA style to be used is defined by the USQ Library's referencing guide at

Date printed 27 July 2021