My eQuals

What is My eQuals?

My eQuals is a joint initiative between Australian and New Zealand universities to develop a shared digital platform for the hosting and authentication of digital academic records, such as academic transcripts, testamurs and Australian Higher Education Graduation Statements (AHEGS). You can then access and share these documents with potential employers or other third parties in a secure online environment. The security features of My eQuals exceeds Australian and New Zealand requirements and ensures your information is kept safe. You can control who has access to view these documents and check when they are viewed.

Your My eQuals login

A step-by-step guide is available

How does it work for new graduates?

Once you receive your email advising that you are eligible to graduate, you’ll automatically:

After the Toowoomba ceremony for your discipline, you’ll receive your digital testamur through My eQuals. You’ll also be able to collect your print testamur onstage at your graduation ceremony, or receive it soon thereafter by mail/courier if you are not attending a ceremony.

If you want to purchase print Official Academic Transcripts or AHEGS you can still do this for a fee.

Past graduates – USQ alumni

If you wish to purchase digital graduation documents, the following can be provided for a fee:

Digital testamur For graduates from and inclusive of 1992 
Digital AHEGS For graduates from and inclusive of S2, 2010
Digital Official Academic Transcript For graduates from and inclusive of 1992 

How much does it cost for a digital document?

Graduation document  2018 digital document  2018 print document 
Official Academic Transcript  AUD15.00 (free for new graduands)  AUD25 plus* 
AHEGS  AUD15.00 (free for new graduands)  AUD30 plus* 
Testamur  AUD50.00 (free for new graduands)  AUD85 plus* 
*$4.95 Australia Post (parcel not including a testamur), $12 Registered Post within Australia (parcel including a testamur), $25 International Courier. 

Print Official Academic Transcripts and print AHEGS can be purchased online via UConnect > Student Centre > Online Request tile > Official Transcript/AHEGS.

My eQuals

Watch our video to learn about My eQuals.

Online

  1. Log onto UConnect > Student Centre > Finances > Make a payment menu item.
  2. Select the "Pay all charges" button or input the amount you wish to pay for each account. Click "Confirm" to continue. 
  3. Enter the payment details and click "Submit".
  4. Once the payment has been successfully processed, a Payment Summary will be issued. Students should save or print a copy of this as USQ does not issue receipts for online payments. 

Phone

  1. Phone USQ Financial Services on +61 7 4631 2583.
  2. You will need to have ready your  student number, credit card number, card holder name, card expiry date and balance owing.

BPay

This service is available only if you have an Australian bank account.

  1. Contact your participating Bank, Credit Union or Building Society to make this payment from your cheque, savings or credit card account. 
  2. You will need to quote USQ's four digit biller code and your reference number, as shown on page 1 of your online invoice. 
  3. Ensure you note the receipt number quoted at the end of the transaction processing as this is your official receipt. 

POSTbillpay

  1. Log in to POSTbillpay
  2. You will need to quote USQ's four digit biller code and your reference number, as shown on page 1 of your online invoice. 
  3. The receipt number quoted at the end of your transaction is your official receipt. 
  4. Australia Post will not charge you for this service, however you may incur charges from your Internet Service Provider and your Financial Institution. 

Should you experience any problems using this service, please contact POSTbillpay directly. 

  1. Contact USQ Financial Services via telephone, +61 7 4631 2583 or email debtors@usq.edu.au to obtain USQ's bank account details.
  2. Contact your bank to arrange for the ability to transfer funds directly from your account into USQ's account via the internet. 
  3. When transferring funds, ensure you record your name and student number on the transaction so that your payment can be applied to your account.