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ICT Service Desk

The ICT Service Desk provides support and assistance to you for USQ Systems in the following areas:

  • Logging into USQ Systems (from home and on-campus)
  • UConnect
  • USQStudyDesk  
  • Usernames and passwords
  • UMail
  • Computer lab hardware and software issues

Remote assistance

If you are an external student, and require additional support, we are able to assist you via remote access. 

Please note: This service does not include assistance with diagnosis of student or staff personal computers or mobile devices related problems or non USQ systems related problems.

Need help?


+61 7 4631 1900
8.00am - 5.00pm (AEST)
Monday to Friday

Staff USQHub