ICT service desk

The ICT Service Desk provides support and assistance to you for USQ Systems in the following areas:

  • Logging into USQ Systems (from home and on-campus)
  • UConnect
  • USQStudyDesk  
  • Usernames and passwords
  • UMail
  • Computer lab hardware and software issues
  • USQ mobile app.

Remote assistance

If you are an external student, and require additional support, we are able to assist you via remote access.

Need help?


Phone: 

+61 7 4631 1900
8.00am - 5.00pm (AEST)
Monday to Friday

Fax:  +61 7 4631 2798
Email: ictservicedesk@usq.edu.au