Current service disruptions
| Date |
Description |
Customers affected
|
Other ways to access service |
Start
|
End |
| 26/02 |
Self Service Change Password Functionality
|
Students
|
Contact iConnect
|
10:51am |
2:45pm |
24/02
|
PeopleSoft Systems:
Class Search and Enrol (Student Centre)
Online Payments (Student Centre)
Menu Search (USQAdmin, Hr and Finance)
|
Staff and Students
|
NIL
|
10:39am
|
12.06pm
|
Major systems availability
| Legend |
| Available (fully operational) |
|
| Available (degraded performance, known issue) |
|
| Unplanned outage |
|
| Learning and Teaching |
|
|
|
UConnect
|
|
USQStudydesk |
|
| Library systems |
|
DiRect (Course Readings) |
|
| Recorded lectures |
|
Ask USQ |
|
| USQAdmin/Student Centre (PeopleSoft Student) |
|
eLOR (Learning Objects Repository) |
|
ePortfolio
|
|
|
|
| |
|
|
|
| Staff systems |
|
|
USQ Intranet (SharePoint)
|
|
Printing |
|
| HR Peoplesoft |
|
My Staff Desk |
|
HR Self Service
|
|
Professional Development
|
|
| Finance Peoplesoft |
|
USQ Policy
|
|
| Email |
|
UniHIRTS
|
|
| File Shares |
|
RIMS
|
|
| Home Drive |
|
|
|
| |
|
|
|
| On-campus computing |
|
|
|
| Wireless |
|
|
|
Toowoomba
|
|
Springfield |
|
Ipswich
|
|
QCWT
|
|
|
|
|
|
| Student Computer Labs |
|
|
|
Toowoomba
|
|
Springfield |
|
Ipswich
|
|
QCWT
|
|
|
|
|
|
| Student Printing |
|
|
|
Toowoomba
|
|
Springfield
|
|
| Ipswich |
|
QCWT |
|
|
|
|
|
| Telecommunications and Network |
|
|
|
| Internet Access |
|
|
|
Toowoomba
|
|
Springfield |
|
Ipswich
|
|
QCWT |
|
| |
|
|
|
| Campus LAN/Telephones |
|
|
|
Toowoomba
|
|
Springfield |
|
Ipswich
|
|
QCWT |
|
Please refer to the ICT Maintenance Calendar for planned outages.
Resolved service disruptions (last 4 weeks)
| Date |
Description |
Customers affected |
Other ways to access the service |
Start |
End |
| |
|
|
|
|
|