Current service disruptions
| Date |
Description |
Customers affected
|
Other ways to access service |
Start
|
End |
29/10
|
UConnect
|
Staff and Students
|
Intermittent connectivity issues
|
8:00am
|
30/10 1:00pm |
|
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Major systems availability
| Legend |
| Available (fully operational) |
|
| Available (degraded performance, known issue) |
|
| Unplanned outage |
|
| Learning and Teaching |
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UConnect
|
|
USQStudydesk |
|
| Library systems |
|
DiRect (Course Readings) |
|
| Recorded lectures |
|
Ask USQ |
|
| USQAdmin/Student Centre (PeopleSoft Student) |
|
eLOR (Learning Objects Repository) |
|
ePortfolio
|
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| Staff systems |
|
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USQ Intranet (SharePoint)
|
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Printing |
|
| HR Peoplesoft |
|
My Staff Desk |
|
HR Self Service
|
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Professional Development
|
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| Finance Peoplesoft |
|
USQ Policy
|
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| Email |
|
UniHIRTS
|
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| File Shares |
|
RIMS
|
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| Home Drive |
|
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| On-campus computing |
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| Wireless |
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Toowoomba
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Springfield |
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Ipswich
|
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QCWT
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| Student Computer Labs |
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Toowoomba
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Springfield |
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Ipswich
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QCWT
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| Student Printing |
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Toowoomba
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Springfield
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| Ipswich |
|
QCWT |
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| Telecommunications and Network |
|
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| Internet Access |
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Toowoomba
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Springfield |
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Ipswich
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QCWT |
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| Campus LAN/Telephones |
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Toowoomba
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Springfield |
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Ipswich
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QCWT |
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Please refer to the ICT Maintenance Calendar for planned outages.
Resolved service disruptions (last 4 weeks)
| Date |
Description |
Customers affected |
Other ways to access the service |
Start |
End |
| 3/10 |
USQ Intranet (SharePoint)
|
Staff |
Intermittent |
9:35am |
9:50am |
| 28/09 |
Eduroam |
Staff and Students |
NIL |
1:05pm |
1:45pm |
| 28/09 |
Internal and Outgoing Calls |
Staff |
Intermittent |
10:20am |
23/10 10:44am |
| 27/09 |
eLor and PeopleSoft CS |
Staff and Students |
Intermittent |
2:15pm |
23/10 10:44am |
24/09
|
- eLor
- UConnect
- PeopleSoft
- Eduroam
- Domestic Application
|
Staff and Students
|
Intermittent
|
12:00pm
|
25/09 2:19pm
|