To ensure your PC and Apple computer is compatible with the USQStudyDesk, we recommend the below configuration settings.
Requirements for home configuration
- A supported web browser and particular settings
- Sun Java installed for PC or enabled for Apple
- Pop up blockers disabled
- Add Blockers disabled
- Third Party Toolbars removed
Please note that virus software (eg AVG or Norton's) may cause problems when downloading and installing Sun Java. Check the settings for your virus protector and enable the allow scripts and allow downloads for .exe.
Government provided and private enterprise
Students who are using their employer's computers (eg Defence Force, Police, some local councils, etc) may need to seek permission from their IT Support personnel prior to making any changes such as installing Sun Java and changing the cookies and security settings.
For further support and assistance please contact the ICT Service Desk.