You can decide whether you would like to talk with a Wellness Educator online, face to face or telephone, whatever suits your preference. Online counselling can either be real time face-to-face support or Live Chat with a Wellness Educator using free and secure Zoom conferencing technology. The free and confidential session lasts up to 50 minutes. You can also choose Email Counselling as another way of talking to a Wellness Educator.
How to access online counselling
Please contact us to request an online counselling appointment or book directly by clicking on the link below ‘Book now’ (except for Email Counselling). Please read the following information carefully so you understand the different modes of online counselling and how to access each type.
Video Counselling is an in person face-to-face session however conducted through a cloud based service called Zoom, using the HD video function only. If you would prefer you can arrange with the Wellness Educator to hold a session via Zoom, using the audio function only. To access Video Counselling call or email the Health and Wellness Team using the contact details below or book online by clicking on the ‘Book now’ icon below.
Email Counselling is provided through an exchange of emails between you and the Wellness Educator. The Wellness Educator will respond with a Counselling Therapy email within 48 hours where possible. You will be provided with a private email address to forward a typed document rather than emailing straight into a message. To access Email Counselling call or email the Health and Wellness Team using the contact details below.
Live Chat Counselling is provided through Zoom, using the chat function. A student chats to a Wellness Educator about their personal challenges through typed live chat, and the Wellness Educator responds with Counselling Therapy also via typed Live Chat. The Live Chat session will be booked in at an appointed date and time. To access Live Chat Counselling call or email the Health and Wellness Team using the contact details below or book online by clicking on the ‘Book now’ icon below.