Connect with us through Zoom and chat
Our designated iconnect Zoom meeting room allows you to virtually speak face-to-face with your USQ support team or you can live chat with us through the chat bubbles on the USQ website.
You can access the services, Monday to Thursday from 8am - 8pm, Fridays from 8am - 5pm and on weekends from 12pm - 5pm.
To find out how our online services work, watch our quick Zoom and chat service demonstration.
USQ iconnect - our new online Facebook community
You're invited to join our new online Facebook community USQ iconnect, created especially for our students.
USQ iconnect is a group where you can interact with your peers, ask questions about study, share advice, celebrate wins, tackle challenges and support other students. Our concierges will be online helping to answer your questions and sharing advice based on their experience as USQ students.
We’re all about creating a safe and supportive online community and have created our Community Guidelines to make sure everyone knows what to expect.
To be a part of the group, all you need to do is go to www.facebook.com/groups/usqiconnect, hit ‘Join group’ and answer two easy questions so we know you're a USQ student.
AskUSQ - Frequently asked questions (FAQs)
Find the answers to our most common questions via AskUSQ.
If you can't find the answer you're looking for, don't hesitate to reach out to us via Zoom, live chat or our iconnect Facebook group. You can also submit an online enquiry and we'll reply to your student email address (UMail).
24 hour student advice line
To reach us for support during business hours, free call 1800 007 252 from anywhere in Australia.
Outside of our business hours, free call 1300 932 483 from anywhere in Australia and you'll be connected to our USQ Student advice line.