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Have a question but not sure who to talk to? We can help!


The iconnect service offers you all of the services you need while studying at USQ, in one place.

Our concierges are trained to help answer your questions and work closely with your Student Relationship Officers, Faculty staff, ICT, Library staff and many others to make sure you leave with the answer you needed.

With your feedback on how we could improve USQ services, we opened our first temporary physical location in the Refectory at the Toowoomba campus in Semester 1, 2020 and we've since expanded to Springfield (Semester 3, 2020) and Ipswich (Semester 1, 2021). We're also available online via Zoom, Live Chat and our Facebook group.  

Opening hours

You can visit us on-campus at USQ Toowoomba (Refectory), USQ Ipswich (Library) or USQ Springfield (B Block Atrium).

We're open Monday to Friday 8am - 4pm.

Online services

You can reach us using the live chat bubble, connecting to our iconnect Zoom meeting room or asking a question in our USQ iconnect Facebook group

Monday to Thursday from 8am - 8pm

Friday 8am - 5pm

Saturday and Sunday from 12pm - 5pm.

(Excluding public holidays)


All student enquiries: