Discipline Support Matrix Engagement Model
This model provides support for USQ students and staff via unique approach that brings together librarians, learning advisors, program consultants and educational designers into a discipline support team. The development and design process for this model won the 2018 Good Design Award in the Educational Services category.
Supporting our community during COVID-19
USQ Library operated an exclusively online service during Semester 1, 2020 in response to the COVID-19 crisis. During this period we:
- Digitized more than 5500 pages of textbooks and readings
- Answered almost 1300 phone calls and 1000 chat enquiries
- Printed 570 personal protective equipment masks for use by Darling Downs health workers
An overview of how the USQ Library has provided support during COVID-19 is available as an infographic.
USQ Makerspace was the only Australian University exemplar featured in the 2018 NMC Horizon Report Higher Education for its Maker-kits which are mailed out to remote and regional students who can then participate in Makerspace activities online.
USQ Library is committed to becoming an evidence-based practice library and encourages staff to engage in practitioner-research. Examples of our staff publications are published in our ePrints research repository.
USQ Library was the first academic library in the southern hemisphere to join the Open Textbook Network, an alliance of higher education institutions working to improve access, affordability and academic success through the use of open textbooks. Open textbooks are offered freely in digital form, and have flexibility in how they can be reused, revised, remixed, and repurposed to suit local contexts and needs. As of 31 December, 2019, open textbook adoption has saved USQ students approximately $277,153.00.
USQ Library Stories of 2020
The USQ Library Stories of 2020 publication gives an account of University of Southern Queensland (USQ) Library’s services, activities and associated impacts during 2020. Library staff share their stories of achievements and milestones, our challenges, and experiences in contributing to the outcomes of the University’s strategic goals. These narratives also demonstrate the knowledge and information infrastructures by which we enable student achievement and success, and research excellence.